Business Process Modeling - BPM
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Business Process Modeling (BPM) is the activity of representing processes of a business, so that the current process can be improved in some fashion. The goal is often to improve process speed or reduce cycle time, to increase quality or to lower costs.
Specifically for IT projects, business process modeling is used to document the system requirements in great detail, so the right system gets built. To make sure this happens correctly, business analysts with the modeling expertise work closely with subject matter experts with knowledge of the processes being analyzed. (so called "SME's", which is pronouced as "smees")
The analysis of business processes typically includes the mapping of processes and sub-processes down to their activity level. To make the information understandable, business analysts use various diagramming tools to describe business processes, such as Context Diagrams, Functional Flow Diagrams, Cross Functional Flow Diagrams, Use Case Diagrams and many others.