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Intro
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Index
Tech Terms
225
IT Management
32
Internal IT Management
22
External IT Management
10
Solution Delivery
94
Business Analysis
10
Project Management
14
Solution Development
55
Quality Assurance
3
Delivery Management
12
Security Solutions
9
Security Management
9
User Access Management
0
Business Solutions
61
End User
9
Software Applications
20
Middleware
6
Data
15
Database
11
Infrastructure
19
Cloud Platforms
4
Server Platforms
2
Operating Systems
5
Server Hardware
0
Network
6
Data Storage
2
Physical Facilities
2
Data Center
2
Office
0
Field
0
Support Services
8
Security Support
0
System Support
7
User Support
1
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System Support
Supporting IT systems for best system availability
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Event Management
Incident Management
Job Scheduling
Logging
Monitoring – System Monitoring
Network Support
